Money Back Guarantee
Bamboo is Better is so confident in the softness and comfort of our sheets that we offer a 30-day money back guarantee. If you are not totally satisfied with your 100% Bamboo Fibre Sheets, you may return them with a valid receipt and original packaging for a full refund. Products returned without original packaging will be given store credit.
1 Year Quality Warranty
We are proud to offer a 1 year Quality Warranty on our 100% Bamboo Fibre Sheets for up to a one time replacement. If you are experiencing a quality issue, we will be happy to exchange your item(s) for you. Bamboo is Better warrants to the original user that the accompanying product will be free from defects in materials and workmanship for a period of 1 year from the date of the original retail sales invoice. If during the warranty period, this product is found have defects in materials or workmanship, it will be replaced without charge. Defective products must be returned, along with the original receipt, prepaid to “Bamboo is Better” at the address stated below. Customer is responsible for any parcel charges. Once Bamboo is Better finds the claim valid, and products are received, we will process your refund.
Bamboo is Better makes no warranty with respect to:
- The natural wear and tear of the material
- Careless handling or abuse of the product including burns, cuts, liquid damage, stains, or pet damage
- Personal preference of color, size, or softness
- Stolen or lost item(s)
- In addition, this product must be cleaned in accordance with Bamboo is Better care and use instructions.
Bamboo is Better Care and Use Instructions for 100% Bamboo Fibre Sheets
- Do Not Bleach, Iron, or use fabric softeners
- Wash separately on cold/gentle cycle
- Dry separately on Low heat or hang dry
- Put on bed or fold immediately after drying to avoid excessive wrinkling