FREQUENTLY ASKED
QUESTIONS

Because its suppressed inside its casing, it will need 24 hours to sit before using. This will let the pillow expand and fluff up. You can also toss it in the dryer on low heat for 5 minutes to expedite the process.

We recommend replacing your bamboo pillow every 5 years

Yes, we recommend washing your pillow every 6 months to 1 year

Yes, we stuff our pillows with extra stuffing to make it firm. But you can always remove some memory foam to adjust how you like it (the more you take out, the softer it gets).

Our pillows come firm already, but if you like it EXTRA firm, let us know and we’ll provide extra filling with your order.

No, our bamboo casing is already hypoallergenic so you don’t need to purchase a second casing.

Remove the outside casing from the pillow and make sure to wash separately. We recommend using a safety pin on the zipper so it won’t open while in the washer and dryer. Wash on delicate with cold water and tumble dry on low heat. Make sure the pillow is completely dry before using. 

We recommend washing our bamboo sheets on delicate with cold water and tumble dry on low heat. Do not use fabric softener or bleach

Our fitted sheets fit a deep pocket between 16 inches.

Bamboo thread count is very different from other fabric thread counts. Our 100% bamboo viscose sheets, pillow cases & duvet covers are 300, but the feel is softer and more durable than even 1,000-thread-count Egyptian cotton.

Our fitted sheets fit a deep mattress of up to 16 inches, the elastic garter wraps all the way around. Our 100% Bamboo Sheet Sets have 4 extra straps on each corner so they are ensured to stay on your bed.

No, bamboo fabric will weaken and turn yellow if you bleach it.

All fabrics will pill eventually. Luckily bamboo is more durable than other fabric and will last longer than even 1000 thread count cotton. If properly cared for, your bamboo sheets will last for years and years to come.

Absolutely! Our bamboo sheets are temperature regulating and will keep you both comfortable throughout the night.

Yes, we have our Split King size where you receive 2 fitted sheets, 1 flat, and 4 pillowcases. As long as your mattress is split all the way from top to bottom, our split king set will work for you.

Queen & Kings come with 2 pillowcases, Body & Lumbar comes with 1.

At this moment we do not offer individual pillowcases.

The only pillowcases that are envelope closure are the ones that come with the duvet cover set. Pillowcases with our sheet set and individual pillowcases do not have an envelope closure.

For the best fit measure from the bridge of your nose to under your chin. If it’s longer than 6 inches we recommend a large, and if it’s under 6 inches it would be a small. Anything between that would be regular adult size.

Yes, it’s also removable as well.

This link will show a video on how to remove the nose wire. 

You may purchase a set of 10 beads following this link, and the video will show you how to reattach the bead as well.

We are proud to say that all our face masks are hand made in Southern California.

Yes, any filter that will fit through the opening will work. You can follow this link on how to insert and remove a filter.

No, each order comes with 1 face mask. Our masks are reversible, so one side will be one color and the other side will be another color.

The science behind weighted blankets goes a bit like this: the added weight activates the effects of Deep Touch Pressure or DTP. This activation increases serotonin (the happy hormone) and melatonin (the sleepy hormone) and decreases cortisol (the stress hormone). All of this, combined with the sensation of a warm hug, and breathable cooling fabric is the magic of the perfect sleep!

There are so many benefits of using a weighted blanket. It can improve sleep, reduce feelings of anxiety and stress, and help relieve pain. In particular, people with autism, fibromyalgia, restless leg syndrome, or sensory processing disorder have found that weighted blankets greatly benefits their health.

It's important to allow your body to adjust to the additional weight with ease, especially if this is the first time you'e using a weighted blanket.

For night time, we recommend using the blanket over half of your body only for about a week. Once the week is up, you can slowly move the blanket to cover your body to adjust to the weighted added. This may take up to 21 days for your body to fully adjust.

While sleeping under weighted blankets can help with common sleep disorders like restless leg syndrome, we do not recommend it for those with medical conditions like sleep apnea. If you want to give it a try, we highly recommend consulting with your doctor first.

No. Our Weighted Blankets are designed to be smaller than traditional comforters and duvets so it will not fit regular duvet covers. The bamboo weighted blanket comes with 1 bamboo cover, so no need to purchase a cover separately.

We attend trade shows and fairs throughout the year. Visit our “Events” page for a list of our upcoming shows. 

Please refer to our Refunds and Exchange page here.

Please refer to our Shipping page here.

Yes, our products are OEKO-TEX® certified classes II.