Bamboo Pillows

I just took out my pillow and it is flat, how do I fluff it up?

How often should I replace my pillow?

Are the bed pillows machine washable?

Is your pillow adjustable?

I like my pillow extra firm, do you have firm pillows?

Do I need a hypoallergenic cover for my pillows?

How do I wash my bamboo pillow?

Bamboo Sheets

How do I wash my bamboo sheets?

How deep are the fitted sheets?

What is the thread count?

I have a deep mattress, will the fitted sheet pop off on the corners?

Can you bleach the white sheets?

Will your bed sheets pill?

I am a cold sleeper while my husband is a hot sleeper, will these sheets work for us?

I have an adjustable bed that is 2 twin XLs combined, do you have those?

Bamboo Pillowcases

How many pillowcases does each order come with?

Do you offer individual pillowcases for your Blend Sets?

Are you pillowcases an envelope closure?

Face Masks

How do I know what size mask to get?

Does your face mask come with a nose wire?

I am trying to remove the nose wire, but don’t know how.

My face mask broke, and I lost the bead. How do I fix this?

Where are your face masks made?

Can I use any filters with the mask?

Your website shows two colors, does that mean I get 2 face masks?

Weighted Blankets

How do weighted blankets work?

What are the health benefits of using the Bamboo Weighted Blanket?

How long does it take to get used to sleeping with a weighted blanket?

Should I sleep with a weighted blanket if I have a pre-existing medical condition?

Can I use a regular duvet cover with my weighted blanket?


Where can I find you besides online?

What is your refunds & exchange policy?

What is your shipping policy?

Are your products OEKO-TEX® certified?

If you have any other questions, feel free to reach us at